REFUND POLICY

🛑 RETURNS & EXCHANGES POLICY

ALL SALES ARE FINAL — with some flexibility.  
Due to the exclusivity of our items, we only accept returns or exchanges within 14 days of receiving your order. Read below for full details:

🔁 RETURNS  
- Items must be unused, unworn, and in original condition.  
- A $20 restocking fee may apply depending on the situation.  
- Original shipping costs are non-refundable.  
- To request a return, email: CustomerService@PantheraLosAngeles.com

♻️ EXCHANGES  
- Exchanges are accepted within 14 days of delivery for new, unworn items only.  
- A $10 USD shipping fee applies to ship the replacement item.  
- If the requested item is out of stock, we’ll offer store credit or a similar product.

🚨 DAMAGES OR WRONG ORDERS  
- Inspect your order immediately upon arrival.  
- You have 3 days from the delivery date to report any issues.  
  (Example: Delivered Monday → Last day to report is Wednesday.)  
- Contact: CustomerService@PantheraLosAngeles.com

⚠️ SERVICE GUARANTEE  
If we don’t respond to your order-related email within 24 business hours (Mon–Fri), you’ll receive a 100% refund — no questions asked.